We believe aircraft should fly themselves. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods — and eventually people — move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.
As an IT Services Technician you will be the face of IT at Reliable Robotics, and support the people and computing environments necessary to build the automated aviation systems of the future. This position will be based at our company headquarters in Mountain View, CA.
- User Provisioning
- Workstation Provisioning
- General support and troubleshooting of desktop/laptops
- Setup desks (assemble furniture, setup computer, neat wiring)
- Computer setup (tweaking post-automation)
- Printer Management (fonts, connections, settings, etc)
- IT resource access management
- Working with the entire IT team to increase automation and efficiency for end user systems.
- Extremely curious: Reliable Robotics is a cutting edge engineering company full of curious employees. We love what we do and want everyone to be a part of it.
- Extremely customer friendly: Will be the face of IT to end users.
- Ability to manage customer request queues and communication efficiently.
- Ability to work with the customer and collaborate on solutions.
- Basic workstation administration and troubleshooting for some or all of the following: macOS, Windows, Linux
- Familiarity with cloud based productivity products including: Atlassian Products (Jira, Confluence), Google Workplace, git/GitHub
- Basic network troubleshooting
- Puppet administration
- MDM administration
- Network administration
- Git administration
- Bash/PowerShell scripting
- Cloud infrastructure administration: Terraform, AWS, GCP
- Linux/Windows server administration
Must be willing to travel up to 10% of the time
Reliable Robotics offers stock options, full employee medical, guaranteed 401k contribution, great co-workers and a casual work environment.