The Director of Home Care and Hospice Operations and Policy is primarily responsible for LeadingAge’s regulatory and operational efforts in the area of home care and hospice. Working within the LeadingAge Policy Process along with members, the Advocacy team and other LeadingAge leadership, the Director establishes LeadingAge’s objectives to support the operation of home health, home care, and hospice agencies develops strategies to meet those objectives. The Director, Home Care and Hospice Operations and Policy identifies challenges shared among members and develops solutions and opportunities to address these challenges through federal policy. The Director, Home Care and Hospice Operations and Policy meets with federal and regulatory officials and represents LeadingAge on various strategic committees both internal and external, is primarily responsible for developing comment letters on behalf of LeadingAge and its members for rule making, provides operational support for members, serves as a voice for LeadingAge with policy makers on home care and hospice issues, and develops communication related to home care and hospice. The individual hired for this position will contribute extensively to the Home Based and HCBS policy team’s work of building out home and community based care with internal and external stakeholders.
IN SUPPORT OF KEY ORGANIZATIONAL STRATEGY:
The Director is a member of the Policy Team and works with the team and with other LeadingAge staff to operationalize LeadingAge’s Strategic Plan, including activities aimed at social impact (using our voice to advance solutions so that all people can age with choice and dignity), workforce quality (repositioning the field of aging services to attract and support a quality workforce), providing member value, and creating opportunities to strengthen LeadingAge’s leadership in the field of aging.
ESSENTIAL DUTIES AND REPONSIBILITES:
- Policy Analysis and Development
- Analyzes and monitors LeadingAge’s policies, national policy initiatives and strategies on home care and hospice services through work with LeadingAge internal staff and home care and hospice members.
- Contributes to the LeadingAge Policy Process including engaging with members and drafting policy priorities that respond to current challenges and are forward looking and strategic.
- Tracks and analyzes national regulation and sub-regulation related to home care and hospice for impact on LeadingAge members.
- Through ongoing engagement with state executives and home care and hospice members, identifies trends and top issues faced by these providers and creates proactive strategies and products, meetings, work groups, toolkits, etc. to address these needs.
- Operational Assistance
- Provides operational assistance to members navigating payment issues, compliance, quality reporting programs, policy, and process changes of federal agencies.
- Responds to member inquiries and requests for technical assistance, including linking members to others with similar issues and solutions.
- Assists members with operational issues related to regulations. Develops toolkits, briefs, and other materials to answer questions and support members.
- Develops and presents educational programs, resources and up to date materials that inform members about pertinent regulatory changes, policies or updates related to home care and hospice
- Generates content for LeadingAge’s publications and online communities of members, state executives, and others.
- Helps formulate and promotes LeadingAge positions and interests for home care and hospice providers in all public forums where appropriate.
- Works with LeadingAge State Partnerships team to keep state associations informed on legislative and regulatory developments. Promotes LeadingAge’s policy efforts by speaking at state association meetings, as needed.
- Establishes and maintains high visibility and good working relationships with relevant federal officials and staffs, including administrative and federal agencies.
- Establishes and maintains visibility and good relationships with networks and coalitions of national organizations representing home care and hospice.
- Internal Collaboration
- Works with LeadingAge Grassroots team to develop and implement of grassroots advocacy campaigns related to home care and hospice.
- Works with LeadingAge Communications and Marketing team to promote home care and hospice.
- Works with the Knowledge Center to develop educational programs related to home care and hospice for the Annual Meeting, Leadership Summit, newsletters and publications, as needed, including organizing the content and speakers for sessions at Leadership Summit and the Annual Meeting.
- Works with Membership team to seek new home care and hospice members and assists in creation of membership-related materials and presentations.
- Works across LeadingAge to integrate home care and hospice with other facets of aging services
- Assists in other Policy Team work as needed.
Models LeadingAge’s core values.
Committed to fostering a diverse, equitable and inclusive community where all are able to meaningfully contribute and thrive.
QUALIFICATIONS, KNOWLEDGE, AND SKILL REUIRED:
- BA/BS in Public Policy, heath care administration, nursing, or related discipline required. Advanced degree preferred. At least five years’ experience in home care, hospice, government affairs or other relevant field required; or an equivalent combination of education and experience. Knowledge of home care and hospice operational issues required. Experience in regulatory or legislative office, a home care or hospice agency, and knowledge of operational issues related to Medicare home health, Medicare hospice, and/or private duty home care required. Experience working in the policy office of a national association desirable.
- In-depth background in Medicare & Medicaid programs and regulatory oversight, preferably in home care and/or hospice care.
- Strong analytical and writing skills and highly effective communications and presentation skills to include the ability to make effective and persuasive speeches to members, government officials, and others.
- Ability to translate technical, regulatory and legislative issues into understandable concepts and language for members and policymakers is essential, as well as an ability to be an effective advocate. The ability to be an effective advocate. A deep commitment to expanding home and community based options and to equity for consumers of services. A desire to be part of building a growing team within the policy department.
- Computer proficiency to include MS Office applications (MS Word, Excel, PowerPoint, etc.). Data analysis skills a plus.
- Job can be fully remote or a combination of in-person and remote work at our DC headquarters.
Requires local and national air travel to meetings and conferences. Ability to communicate clearly through written communications, telephone, computer e-mail and person-to-person contact. Extended periods of time sitting and working at computer (monitor, keyboard, mouse and typing); heavy telephone and e-mail communications. Ability to stand and/or remain mobile at conferences.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.